What are my payment options?
You have three options for making payments:
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Can I pay with a credit card or debit card?
John Deere Credit does not accept credit card or debit card payments. However, you may use Western Union who accepts credit card payments, to make your John Deere Credit payment. There is an additional fee charged by Western Union for this service.
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I forgot to include my statement payment remittance with my check. Will my check be applied to the correct account(s)?
It's always a good idea to put your account number on your check in case it gets separated from your remittance. Please contact us if you want to confirm your payment was applied appropriately.
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My payment was postmarked on the due date, why is it considered late?
Payments must be received and posted to your account on or before the due date. Please allow mail time for your payment to be received.
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How soon is my mailed payment applied to my account?
Your payment is applied to your account based on the date JDC receives the check. You need to allow sufficient mail time, which may be 7-10 days. If your payment due date does not allow sufficient mail time, we offer One-Time Direct Pay, please call Customer Service at 800-275-5322. Prior to your call please review the information needed to complete a one-time direct pay transaction.
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Can I Post Date my check?
We cannot accept postdated checks. We offer One-Time Direct Pay by calling our Customer Service area on the day you have funds available to streamline the process. If you would like to visit with someone regarding your payment, please contact Customer Service.
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I sent my payment on time, but it has not been credited to my account. What should I do?
There are two options you should consider.
- Check with your bank to see if your check has been cashed. If it has not been cashed within 10 Days, please contact us. Your check may be lost in the mail.
- Check with your bank to see if your check has been cashed and that John Deere Credit endorsed your check. Please contact us to verify that your check has now been credited to your account.
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When is my payment considered late?
Payments not received by the due date are considered late.
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I have monthly payments. Can I use One-Time Direct Pay every month?
Please see One-Time Direct Pay.
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Who do I contact if my note is paid-off but I still have an open lien?
If you have a question pertaining to an outstanding lien, please contact our UCC department at 1-888-427-8713.
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